Services

EWM support

EWM support with fixed response times – no ticket ping-pong.

For live EWM systems we offer monthly hour retainers. You get a dedicated contact who knows your system and solves problems instead of passing them on.

What is included

  • Error analysis and fixes in SAP EWM
  • Small enhancements and adjustments
  • Customizing changes
  • Support with release upgrades and regression testing
  • A contact person for your key users

Terms

  • Response times during CET business hours, Monday to Friday
  • Retainer size based on your needs
  • Monthly report on hours used and topics completed
Good to know

We agree scope, response times and availability with you.

Describe your requirement – you get a personal reply and a slot for a free intro call.

Request an expert