Services
EWM support
EWM support with fixed response times – no ticket ping-pong.
For live EWM systems we offer monthly hour retainers. You get a dedicated contact who knows your system and solves problems instead of passing them on.
What is included
- Error analysis and fixes in SAP EWM
- Small enhancements and adjustments
- Customizing changes
- Support with release upgrades and regression testing
- A contact person for your key users
Terms
- Response times during CET business hours, Monday to Friday
- Retainer size based on your needs
- Monthly report on hours used and topics completed
Good to know
We agree scope, response times and availability with you.
Other services
Describe your requirement – you get a personal reply and a slot for a free intro call.
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